POLICY

Shipping
We ship worldwide! All orders are posted via Australia Post from our office in NSW, Australia. Once your order has been dispatched you will receive a confirmation email with a tracking number. 

Turnaround time
Our ready made items will be shipped within 1-5 days. 
Our made to order items require 1-4 weeks to be completed however as soon as your order is placed we immediately get started on your order so it can be in your hands as soon as possible.

Please note, during sale periods our turnaround time for ready to ship items will have an increased turnaround time.

Custom Orders
We do offer custom pieces that can be made in your choice of fabric. Please contact us for further information.

Refunds/Exchanges
Please choose carefully as we do not offer refunds or exchanges. We recommend measuring your child and then checking our size guide to make sure you select the correct size. All sales are final. All sale items are final.
Refunds will be accepted for faulty products upon inspection (must be unworn and returned within 14 days with original packaging and tags). 

 Care

Each item has a care label attached inside. Please read this label and follow our care and washing recommendations. Please contact us if you have any questions.

Rush orders 
If you need your order by a certain date please contact us prior to ordering to make sure we are able to handmake and dispatch it in time.

 
For any further questions please feel free to contact us at millymoocreations@hotmail.com

Milly Moo Team x